A team dedicated to you
Living with hemophilia can feel overwhelming—but you’re not alone. Whether you have questions about insurance, financial assistance, your condition, or want to be connected to resources and support, our team is ready to help.
patient support
Your journey, our support
The right treatment can help put the life you want within reach. Whether you’re exploring your options, switching to a Sanofi treatment, or looking for education and resources, our HemAssist™ Patient Support team is here to help you find the right way forward for you.
HemAssist™ Sanofi Support
HemAssist surrounds people living with rare blood disorders and their caregivers with the access, support, and education they need along their treatment journey.
From helping you understand insurance and financial assistance options to sharing information about your condition or treatment, our team of caring support specialists provide assistance that helps those eligible to access, get started, and stay with treatment over time as prescribed.
Financial assistance
Every person’s situation is different, which is why we work directly with you to help identify the financial assistance programs for which you may be eligible.
Treatment education
We can help you understand more about your disease and treatment, as well as offer tips and training on taking your treatment.
Access to treatment
Our team works with you and your care team to verify your insurance coverage and get you started on treatment as efficiently as possible.
Therapeutic Education Manager (TEM)*
Your dedicated Therapeutic Education Manager (TEM) is your point of contact for treatment and disease state education, tips, supplemental administration training, and ongoing support.
Case Manager
Your Case Manager is available to assist with navigating insurance coverage and identifying available financial support for eligible patients.
Your local CoRe
Sanofi Community Relations and Education, or CoRe, Managers are dedicated to providing education and empowering those within the hemophilia community through one-to-one communication, as well as through community events and conferences.
MEET YOUR CORE*Your Therapeutic Education Manager will not provide personal medical advice. For all questions about your individual health needs, consult with your treating physician.
